Testimonials

"Brooke was such a great pleasure to work with! She was persistent, patient and kind every step of the way. I will definitely be recommending her to my friends and family whenever possible."

Jen P.
Leominster, MA

"Brooke was awesome through the entire process. She was patient and accommodating during what is typically a very stressful experience. She was knowledgable, always available for questions, and certainly an advocate for us throughout the purchase. She has even gone as far as to stay in touch afterwards to ensure we are settling in. I definitely recommend her, and wouldn't hesitate to contact her in the future."

Amanda S.
Winchendon, MA

"This was our first home and we had no idea what we were doing or where to start. Brooke made every inch of this experience go smoothly and very easy to understand. She answered every single little question we had. She was with us for our Title 5, and our home inspection (which i loved). She was always available and getting back to us quickly. I would recommend her to anyone looking to buy or even sell their home!"

Samantha B.
Phillipston, MA

"Brooke is amazing at what she does. The whole process was as easy and stress free as it could have been from beginning to end. She answered any and all questions we had almost immediately and we found the perfect house to make our home. It's apparent how passionate she is about her job and assisting her clients. You will never go wrong in choosing Brooke for your real estate needs!"

Adam C.
Fitchburg, MA

"Brooke was excellent, she was always on top of the process and when I saw listings online she was very responsive and got showings either the same day or the next day. She had to juggle a sell and buy situation and handled it perfectly. I highly recommend Brooke !"

Diane D.
Townsend, MA

"Brooke did a great job on all aspects of this process. She only showed up houses that fit our criteria, she followed up on all questions we had and moved quickly when we found "the one". She has a great relationship with the bank and mortgage officer, as well as with the buyer's agent. Brooke was a great real estate agent and I wouldn't hesitate to recommend or and/or use her again. Great job Brooke!"

Linda A.
Leo

"Brooke is a great real estate agent, very friendly. She helped me find my new forever home! The process was very easy with her leading the way. Highly recommend!"

Samantha B.
Leominster, MA

"Brooke was an outstanding professional who put the needs of her clients first and answered all questions. We had listed with someone before Brooke and it was completely different with Brooke. Brooke was in constant contact with us and she was upfront with her recommendations."

Bryan B.
Gardner, MA

"Brooke was an outstanding realtor. Her professional attitude along with her amazing personality made her a pleasure to work with. From the very first day Brooke listened to our needs and concerns and provided both guidance and feedback to help sell our house quickly . Within the first 3 days our house was both photographed and listed and she had set up multiple showings which resulted in a timely sale. I wish there were more stars to give her! If you are looking to buy or sell your home this is your girl !"

Kelly B.
Gardner, MA

"Brooke is very professional and very diligent to her customers. As a first time buyer I had so many doubts she helped me go through the process. With her expertise and acknowledgment on this type of business she made me feel very comfortable when dealing with uncertainty in middle of the process."

Ana B.
Fitchburg, MA

"Absolutely amazing experience. We are first time buyers and Brooke walked us through the process every step of the way. She was always there day or night to answer all questions and concerns we had. We will never use another realtor. Brooke Ratcliffe one and only."

Michael S.
Royalston, MA

"I just sold my second house in Winchendon, MA with Brooke. I had previously sold a house in Fitchburg with her. Brooke is so great to work with because she is friendly, communicative and detail-oriented. She made sure all deadlines were met (even when a few details were overlooked by the lawyer). Prior to the listing of my house, Brooke had buyers lined up so I got an above-listing offer even before putting the house on the market. She saved me a ton of time by meeting the water department, working with the solar company, etc. to wrap up all the important details needed to keep the closing on track. I can't say enough about Brooke and I will certainly work with her in the future."

Carey D.
Winchendon, MA

"My boyfriend and I recently purchased our very first home, thanks to Brooke Ratcliffe! Her patience and hard work paid off during this pandemic and we couldn’t be any more thankful for her! Highly recommend her when it comes to buying and selling a house, I guarantee she’ll work effortlessly to find what suits you best."

Miranda R.
Winchendon, MA

Had a Great Experience with Lamacchia Realty! Brooke Ratcliffe did a tremendous job helping us buying our first home. She was there every step of the way from understanding what we were looking for, to communicating with sellers and booking same-day showings.
Really gave us peace of mind during this big step in our life’s, it made our decision easier and smoother. She had all the answers for us when we needed them. Would recommend her to anyone that’s looking to have a great agent on their side!

Danny M.
Fitchburg, MA

Bought our first home was a fast great company to use! Brooke was awesome!

Joey A.
North Brookfield, MA

Brooke was incredible! Was so helpful with making our new salon happen. Responded very quickly and was there whenever we needed her. Would highly recommend working with her and this company!

Tina M.
Groton, MA

Brooke was great to work with, her knowledge of the real estate market was spot on. I would highly recommend her to anyone that’s about to sell their property. She will work very hard for you.

Kevin S.
Leominster, MA

Brooke was spectacular and had our best interest in mind. She went above and beyond when the listing agent couldn’t answer our concerns. She was very experienced and we will use her again.

Charlie & Paula A.
Townsend, MA

I was fortunate enough to have worked with Brooke Ratcliffe. There are not enough words to describe how blown away I was at her professionalism and her attention to detail in every single step of our process. Brooke went above and beyond in every aspect and I could not have been more blessed to have been able to work with such an amazing person. I was approved for FHA financing and it’s not the most attractive loan for buyers but Brooke made it happen! She made her self 100% available whenever I needed her and made sure she answered every single question no matter how big or how small. I never realized how far Brooke actually lived and worked from myself until the day of my final walk thru and thinking back anytime I wanted to see a property she would make that trip no matter what, even if it were only for 15 mins. She showed up every-time and on time. She never once made it seem like it was a bother or that it was inconvenient. Her attention to her clients is always very personal and my children to this day still ask when’s the next time they will get to see Brooke. As it came time for our home to close it was very bittersweet as we had found our dream home but our time with Brooke had come to and end. Thank you Brooke for being the amazing person you are! I hope Lamacchia knows how lucky they are to have someone as incredible as you!

Holly P.
Leicester, MA

Brooke is very knowledgeable and extremely through, any questions that one might have she will have the answers or find a way to get them. She goes above and beyond to help you. Highly recommended!

Elizabeth O.
Fitchburg, MA

Brooke is so helpful, I needed her help and she was right there! She is prompt and professional! I can't say enough about her, amazing person!

Casey C.
Leominster, MA

I spoke to Brooke Ratcliffe one day, told her that I have a property that I wanted to sell. She said OK let’s do it and took the ball and ran, within 2 days we had pictures taken, she put it on the market the next day, and 5 days later I excepted an offer. UNBELIEVABLE!!! At that point, Brooke made the experience even easier, her communication skills between me and the buyers agent, making sure everything stayed on track and flawless. 45 days later SOLD! Thank You, Brooke, for a great experience.

Joshua L.
Leominster, MA

Brooke did a great job with the buying process of my new house. Very informative and on time.

Matthew B.
Ashburnham, MA

Brooke was so fantastic to work with. As a first time homebuyer, she made the whole process of buying a house so much easier. I would recommend Brooke to anyone in search of a home. You won't regret it.

Javier P.
Templeton, MA

Brooke is extremely professional and very attentive. As new home buyers, we had a lot of questions and Brooke provided us with all the information we needed. I would recommend Brooke to any new or seasoned home buyers. Brooke, thank you for everything!

Marlene R.
Templeton, MA

What can I say about Brooke? She was professional, honest, and engaged at all times. I had another realtor from another company for 1 1/2 year. He had offers and even purchases and sales, but could never seal the deal. I called Brooke and she came the same day, assessed the property, gave me a report and sold the house in 30 days. It did take almost 3 months to close but it was not her fault. The loan was an FHA loan, and with everything government related, it was delayed. But Brooke stayed focused during my frustrations and expressions of frustration. She is excellent at her job and I will recommend her to anyone.

Ineabelle M.
Phillipston, MA

I have had the great pleasure of working with Brooke. She listens to her buyers and works hard to help them find the home of their dreams. Her knowledge of the current real estate market makes her a valuable resource for buyers and sellers alike. I am impressed with Brooke's confidence, skills, and expertise. I would highly recommend her as Realtor to buyers and sellers alike.

Christine J.
Worcester, MA

Brooke is a very nice and professional person. It was my pleasure meeting with her. I would gladly recommend Brooke to friends and neighbors.

Robin M.
Fitchburg, MA

Brooke was wonderful to work with. She is very knowledgeable and above and beyond to help meet my expectations. Brooke was always available and ready to answer any questions or concerns.

Barbara T.
Fitchburg, MA

Brooke was always readily available whenever I had questions or concerns about any listings, and she was extremely knowledgeable about what to look for when purchasing a home. She was honest and reliable about helping my husband and I find our first home. She didn't pressure us into anything, and never made us feel like we were being a burden by requesting to see a million homes!!

Megan S.
Athol, MA

Brooke was great! She always answered our question and got back to us fast. Can’t thank her enough for helping us find our first home! I highly suggest working with Brooke to find your home.

Emily B. & Erick G.
Winchendon, MA

I would consider us to be demanding in our wants. We are an older couple and we knew things we wanted, didn't want and things on which we would not compromise and other things we could forgo. So Brooke's challenge was to manage what could have been perceived as indecisive, flip-floppy and picky. And she knocked it out of the park! Brooke is first and foremost all about her client. She is professional and respectful and personable. She was referring to properties as fast as they hit the market. She was honest and thoughtful in her assessments, prompt in all communication, and above all - always available for us!

Christine D. & Al G.
Lancaster, MA

Brooke was amazing to work with when my fiancé and I purchased our first home! She was so knowledgeable, it really put our minds at ease knowing that we had her on our side! We definitely would recommend buying a home with Brooke!

Michelle L & Richard A.
Fitchburg, MA

Brooke was very quick to respond to any questions that I had and helped me both sell my home and buy a new home. During the purchase of my home, Brooke patiently arranged for many showings and once I made an offer, she helped negotiate the work that needed to be done as a result of the home inspection findings. She worked well with the other professionals we needed to work with, including the bank.

Carey D.
Westminster, MA

Brooke was awesome through the entire process. She was patient and accommodating during what is typically a very stressful experience. She was knowledgable, always available for questions, and certainly an advocate for us throughout the purchase. She has even gone as far as to stay in touch afterward to ensure we are settling in. I definitely recommend her, and wouldn't hesitate to contact her in the future

Michael F.
Winchendon, MA

Brooke was extremely helpful in helping me learn more about the home buying process. As a first time home buyer, I had many questions and Brooke was always available to take my call and walk me through the steps. She gave me excellent advice, guided me through steps and reassured me throughout the process. Brooke is great at what she does and is very easy to work with. I recommend her when searching for your new home!

Marissa B.
Billerica, MA